Frequently Asked Questions
Find answers to common questions about our collections and services.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials including 14k gold plating, sterling silver, and hypoallergenic stainless steel to ensure durability and shine.
Is your jewelry water-resistant?
While our jewelry is designed for daily wear, we recommend removing pieces before swimming or showering to maintain the integrity of the finish.
Do you offer a warranty on your products?
Yes, we provide a 365-day warranty covering any manufacturing defects. Please contact our support team with your order number for assistance.
Can I include a gift message with my order?
Absolutely. You can add a personalized gift message at checkout, which will be printed on a premium card and included in the packaging.
How should I clean my jewelry?
We recommend using a soft, lint-free cloth to gently wipe your jewelry after wear. Avoid harsh chemicals or abrasive cleaners.
Are your diamonds and gemstones ethically sourced?
Yes, we are committed to ethical sourcing. All our stones are conflict-free and obtained from suppliers who adhere to strict labor and environmental standards.